Frequently Asked Questions
Everything you need to know about Ventoryxa
What is Ventoryxa?
Ventoryxa is an Inventory & Catalog Platform designed to centralize product data, streamline item management, and provide real-time visibility across your operations.
Help CenterHow do I get started with Ventoryxa?
Sign up for an account on ventoryxa.com, verify your email, and follow the guided setup wizard to import your existing catalog or start fresh with our standardized templates.
Help CenterCan I import data from other systems?
Yes. Ventoryxa supports CSV, Excel, and JSON file imports. You can also connect via our API to sync product details from popular e-commerce platforms.
Help CenterDoes Ventoryxa offer integrations?
We provide pre-built integrations with leading sales and shipping solutions. Custom integrations can be configured via our REST API for seamless data flow.
Help CenterHow secure is my data?
Your data is stored on encrypted servers with regular backups. Role-based access controls let you manage permissions for each team member.
Help CenterIs there a mobile app available?
Yes. The Ventoryxa mobile app for iOS and Android lets you review stock levels, update attributes, and receive alerts wherever you are.
Help CenterWhat support options are available?
Our support includes in-app chat, email assistance, and extensive documentation. Response times for standard inquiries are under 24 hours.
Help CenterCan I customize my catalog views?
Absolutely. Create custom filters, save view templates, and adjust column layouts to match your team's workflow and reporting needs.
Help CenterHow does real-time tracking work?
Ventoryxa updates inventory counts instantly as transactions occur. You’ll see current levels, reserved quantities, and pending restocks without delay.
Help CenterWhat reporting features are included?
Generate reports on item movement, category performance, and audit trails. Schedule automated exports or view interactive dashboards in the platform.
Help CenterIs training provided?
We offer live webinars, on-demand tutorials, and a guided onboarding session to help your team become proficient with Ventoryxa.
Help CenterCan I set up automated alerts?
Yes. Configure threshold alerts for low stock, slow-moving items, and upcoming restocks. Alerts can be sent via email or in-app notifications.
Help CenterHow does pricing work?
Our pricing is tiered based on the number of catalog entries and active users. View current rates on the Pricing page at ventoryxa.com/pricing.
Help CenterIs there a free trial?
A 14-day trial is available with full access to core features. No credit card is required to start experimenting with the platform.
Help Center